Your privacy matters to us. This Privacy Policy explains exactly what personal data 982bet collects, why we collect it, how it is used and stored, and what rights you hold over your own information. We are committed to handling your data with transparency and care.
These six principles summarise our approach to data privacy. The full legal details follow in the policy sections below.
Every connection to 982bet is protected by industry-standard SSL/TLS encryption. This means any data you transmit — login credentials, payment details, personal information — is encrypted in transit and cannot be intercepted by third parties.
982bet does not sell, rent, or trade your personal data to any unaffiliated third party for their own marketing or commercial use. Your data is used solely for the purposes described in this policy — operating your account, processing transactions, and keeping the platform secure.
You have the right to access, correct, or request deletion of your personal data held by 982bet at any time. Submit a data subject request to [email protected] and we will respond within 30 calendar days of receipt.
982bet retains personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and compliance obligations. Account data is retained for a minimum of five years after account closure in line with anti-money-laundering standards.
982bet uses cookies and similar tracking technologies solely to improve platform functionality, remember your session preferences, and analyse aggregate usage patterns. No advertising tracking cookies from third-party ad networks are deployed on this platform.
Any promotional emails or SMS messages sent by 982bet include a clear unsubscribe mechanism. You may also update your communication preferences at any time by contacting [email protected]. Opting out of marketing communications does not affect transactional notifications (e.g., deposit confirmations, withdrawal updates).
Welcome to the Privacy Policy of 982bet. This document describes how 982bet ("we", "us", "our") collects, uses, stores, and protects the personal information of users ("you", "your", "Player") who access or use the 982bet platform at https://982bet.bid, including all sub-pages, services, and features available therein.
By registering an account, making a deposit, placing a wager, or otherwise using any feature of the 982bet platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, you must discontinue use of the platform and may request account closure in accordance with our Terms and Conditions.
This Privacy Policy should be read in conjunction with the 982bet Terms & Conditions, which govern the overall relationship between you and the platform. In the event of a conflict between this Privacy Policy and the Terms & Conditions with respect to privacy-related matters, this Privacy Policy shall take precedence.
For the purposes of this Privacy Policy, 982bet acts as the data controller in respect of all personal data collected through the platform. As data controller, 982bet determines the purposes and means of processing your personal data.
All data collected through the platform is processed and stored by 982bet and, where applicable, by its authorised third-party processors (such as payment service providers and game suppliers) who are bound by contractual data processing agreements. These processors are permitted to use your data only for the specific purposes instructed by 982bet and may not use it for their own independent commercial purposes.
For any questions, requests, or concerns relating to data control or processing, please contact our designated privacy point of contact at [email protected].
982bet collects personal data across several categories depending on how you interact with the platform. The following table summarises the main categories of data we collect and specific examples within each category:
| Category | Examples of Data Collected | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender, National ID or passport number | Registration & KYC verification |
| Contact Data | Email address, mobile phone number, residential address (district, city) | Registration |
| Financial Data | bKash / Nagad / Rocket account number, Visa/Mastercard last 4 digits, transaction amounts in BDT | Deposit & withdrawal requests |
| Account Data | Username, hashed password, account balance history, bonus redemption records | Account creation & ongoing use |
| Transactional Data | Betting history, game session records, wager amounts, win/loss records | Active gameplay and betting |
| Technical Data | IP address, device type, operating system, browser type, session duration, page visit logs | Every platform visit |
| Communication Data | Support ticket contents, live chat transcripts, email correspondence with 982bet | Customer support interactions |
| Preference Data | Preferred language, notification preferences, responsible gaming limit settings | Account settings updates |
3.1 Sensitive Data
982bet does not intentionally collect sensitive personal data (sometimes referred to as "special category" data) such as health records, religious beliefs, political opinions, or biometric data. In the limited context of responsible gaming, if you voluntarily disclose information about a gambling-related health condition to our support team, that information will be handled with the highest level of confidentiality and used solely to provide appropriate support and account-level protections.
982bet collects your personal data through the following channels and mechanisms:
982bet uses the personal data we collect for the following purposes:
5.1 Account Operations
To create and maintain your player account, authenticate your identity at login, process deposits and withdrawals, manage your balance, and provide access to all platform features you are entitled to use.
5.2 Regulatory Compliance
To comply with applicable anti-money-laundering (AML) and counter-terrorism financing (CTF) obligations, including identity verification (KYC), transaction monitoring, and suspicious activity reporting. Compliance with these obligations is non-negotiable — even if you request deletion of your data, certain records must be retained for regulatory purposes as described in Section 9.
5.3 Fraud Prevention and Platform Security
To detect, investigate, and prevent fraudulent activity, bonus abuse, multi-accounting, collusion, money laundering, and unauthorised access. Technical data including IP addresses and device identifiers plays a central role in these security processes.
5.4 Customer Support
To handle your support queries, complaints, and account requests efficiently. Communication records are retained for quality assurance and dispute resolution purposes.
5.5 Responsible Gaming
To administer responsible gaming tools you have requested (deposit limits, session limits, self-exclusion) and to identify behavioural patterns that may indicate problem gambling, enabling our team to intervene appropriately.
5.6 Platform Improvement
To analyse aggregate, anonymised usage data to improve platform performance, user experience, and the relevance of game and sports content offered to our Bangladesh-based player base.
5.7 Marketing Communications
To send you promotional offers, bonus notifications, and event-related communications (such as BPL season promotions, Eid offers, and T20 tournament specials) where you have consented to receive such communications. You may withdraw consent at any time as described in Section 11.
982bet processes your personal data on the following legal grounds:
982bet does not sell your personal data. We share personal data only in the following limited and controlled circumstances:
7.1 Payment Service Providers
When you initiate a deposit or withdrawal, the minimum necessary data (such as your registered mobile number for bKash/Nagad/Rocket transactions or your card's last four digits for Visa/Mastercard) is shared with the relevant payment processor to execute and verify the transaction.
7.2 Game Providers
Your account identifier and session data are shared with third-party game providers (Pragmatic Play, Evolution Gaming, Ezugi, Spribe, NetEnt, Microgaming, etc.) to the extent necessary to launch and record game sessions on their platforms embedded within 982bet. These providers operate under data processing agreements that restrict their use of your data to game delivery purposes only.
7.3 Identity Verification Services
Where KYC verification is required, your identity documents and associated data are submitted to our authorised identity verification partner. Results are returned to 982bet in the form of a verified/not verified status and summary record. Raw document images are not retained by 982bet beyond the verification process.
7.4 Legal and Regulatory Authorities
982bet may disclose personal data to law enforcement agencies, regulatory bodies, or other government authorities where required to do so by law, court order, or in response to a valid legal process. We will make reasonable efforts to notify you of such disclosures where permitted by law and where doing so would not compromise an ongoing investigation.
7.5 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or part of 982bet's business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and the privacy practices of the new controller prior to the transfer taking effect.
982bet serves players primarily in Bangladesh and operates its core data processing infrastructure to support that market. Some of our third-party service providers — including game software providers and technical hosting partners — may process data on servers located outside Bangladesh.
Where personal data is transferred internationally, 982bet ensures that appropriate safeguards are in place to protect the data to a standard equivalent to the protections described in this policy. These safeguards may include contractual data protection clauses, data processing agreements, or reliance on the established security certifications of the receiving party.
By using the 982bet platform, you acknowledge and consent to the international transfer of your personal data where necessary for the provision of the services described herein.
982bet retains personal data for as long as is necessary to fulfil the purposes outlined in this policy, subject to the following minimum retention periods:
Where you request deletion of your data (Section 11), 982bet will delete or anonymise all data that is not subject to a mandatory legal retention period. Data subject to regulatory retention obligations will be securely quarantined and accessed only where required for compliance or legal purposes.
982bet uses cookies and similar technologies to deliver and improve platform functionality. The following types of cookies are deployed:
10.1 Strictly Necessary Cookies
These cookies are essential for the platform to function and cannot be disabled. They enable core functions such as session authentication, security token management, and load balancing. No personal data collected by these cookies is used for marketing or tracking purposes.
10.2 Functional Cookies
These cookies remember your preferences — such as your last visited game category, notification settings, and responsible gaming limit configurations — to provide a more personalised experience on return visits. These cookies are set only for the duration of your session or for a limited persistent period.
10.3 Analytics Cookies
982bet uses first-party analytics to understand how players navigate the platform, which features are most used, and where technical errors occur. Data collected via analytics cookies is aggregated and anonymised — it does not identify you individually and is used solely to improve the platform experience for all users.
10.4 No Third-Party Advertising Cookies
982bet does not deploy third-party advertising network cookies, retargeting pixels, or social media tracking scripts on its platform. Your browsing behaviour on 982bet is not shared with any external advertising platform.
As a player on the 982bet platform, you hold the following rights in respect of your personal data. To exercise any of these rights, contact our privacy team at [email protected] with the subject line "Data Rights Request" and include your registered username and a description of your request. We will respond within 30 calendar days.
982bet is strictly an adults-only platform. We do not knowingly collect, process, or store personal data from any individual under the age of 18. All registration processes include an age declaration requirement, and 982bet conducts age verification checks as part of its KYC procedures.
If a parent or guardian believes their child has registered an account or submitted personal data to 982bet, they should contact us immediately at [email protected]. Upon confirmation that the account holder is under 18, the account will be immediately closed, all funds returned to the originating payment method, and all associated personal data deleted in accordance with this policy.
982bet strongly encourages parents and guardians to install parental control software on devices accessible to minors to prevent underage access to online gambling platforms. A range of free and low-cost parental control tools are available for Android, iOS, and desktop operating systems.
982bet implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
While 982bet takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are encouraged to use a strong, unique password for your 982bet account and to contact [email protected] immediately if you suspect any unauthorised activity on your account.
The 982bet platform may contain references to third-party game providers, payment processors, and sports data services. While 982bet endeavours to partner only with reputable third parties, we do not control the privacy practices of these external entities and cannot accept responsibility for their data handling.
Any personal data you submit directly to a third-party service — for example, when registering a bKash or Nagad account, or creating an account with a game provider outside of the 982bet platform — is governed by that third party's own privacy policy, not this one. We encourage you to review the privacy policies of all third-party services you use in connection with your 982bet account.
982bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. When material changes are made, we will update the "Last Updated" date at the top of this document and notify registered players via email or via a prominent notice on the platform upon next login.
Your continued use of the 982bet platform after any amendment to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the updated terms, you must stop using the platform and may request account closure in accordance with the Terms & Conditions.
We recommend reviewing this Privacy Policy periodically — at least once every three months — to stay informed of how your data is being used and protected. Previous versions of this policy are available upon request from [email protected].
If you have any questions, concerns, or complaints about this Privacy Policy or about how 982bet handles your personal data, please contact our privacy team using the details below. All correspondence will be handled in English.
Please include your registered account username and a clear description of your query or complaint in all correspondence. For data subject access requests, we may require you to verify your identity before releasing any personal data in response to the request.
Now that you understand how we protect your data, dive into the full 982bet experience — cricket betting, live casino, slots, basketball, and rummy, all with BDT deposits via bKash, Nagad, and Rocket.
18+ 982bet is strictly for adults aged 18 and above. Please gamble responsibly.